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Satellite difficulties

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Satellite difficulties

Did others have trouble downlinking the analog broadcast? We haven't had problems before, but didn't have this galaxy (11) available on C band, and couldn't get the channel. icon_confused.gif

Wed Nov 06, 2002 6:29 pm 

satellite problems

You can call me at 301-619-4880 to help determine your problems
Below is the satellite info for the program you missed - did you use any of this to help find the program starting at 1230 EST or even a few days prior to the show? It was posted on our registration site

"Advanced Topics on Medical Defense Against Biological and Chemical Agents: Smallpox: Recognition and Response"

TECHNICAL FACT SHEET: 1 of 6 satellite broadcasts

DATE: November 6, 2002

TEST TIME: 12:30 pm - 1:00 p.m. ET

11:30 am - 12:00 p.m. CT

10:30 am - 11:00 a.m. MT

9:30 am - 10:00 a.m. PT

PROGRAM TIME: 1:00 pm - 3:00 p.m. ET

12:00 pm - 2:00 p.m. CT

11:00 am - 1:00 p.m. MT

10:00 am - 12:00 p.m. PT


Q&A NUMBER: 1-800-527-1401

FAX Q & A NUMBER: 1-888-361-4011

C-Band: Galaxy 11 @ 91 degrees West

Downlink Freq.

4100 MHz

Ku-Band: SBS 6 (06) @ 74 degrees West

11900 MHZ


1. Galaxy 11 is located at 91 degrees West. You may be able to find it by choosing G7 on your receiver (Galaxy 7 was in this position in the past). If you would like to set up and/or test your receiver early, the following programming exists on Galaxy 11 (as of this writing):

Channel 10 - Shop at Home

If you see this programming, it is highly likely you will be able to receive our programming, however, if after several tries you don't see this programming, you may need to have your equipment checked out before our program. After successfully finding programming on these channels, don't forget to change to Channel 20 for our program.

2. SBS 6 is a Ku-band satellite located at 74 degrees West. You might find it by choosing "06" (zero six), or "B6" on your receiver. Unfortunately, there isn't any 24-hour a day programming on this satellite, however, ABC occasionally uses Channel 7 for ABSAT programming.

3. It is very important for you to test your equipment as soon as possible to ensure that it is functioning properly and to see if you can get programming from the satellite we'll be on. Storms can cause damage and/or move your antenna out of alignment or you may not have your satellite of choice programmed in. Do not wait until test time to discover problems. If you think your dish and/or receiver are malfunctioning or not programmed correctly, have them checked out by a professional well before the program.

4. Although a Troubleshooter will be provided, we cannot guarantee the performance of your equipment.

Thu Nov 07, 2002 8:08 am 

Satellite info

The info as posted was not only accurate but complete! i worked in
satellite communications professionally for years and always knew who
were on the ball about providing info to downlink sites...
I tuned in at 12:20 just in time to catch the crosspole and FDA bars
were put up when that was completed....
Only thing that I would suggest is to tell them to put up videoconference
title sooner...unless you have downlinked one of these before and know
they are originating at FDA you would think you are in wrong place!

Thu Nov 07, 2002 9:48 pm 
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