SATELLITE BROADCAST SERIES

Site Administrator & Satellite Coordinator Guide
(Live Broadcast) 27 August 2003 1:00 - 3:00 PM ET

Sponsored by The U.S. Army Medical Research and Materiel Command and the Department of Veterans Affairs’ Employee Education System and the Emergency Management Strategic Healthcare Group

This comprehensive guide provides you with all of the necessary instructions for running a successful course. The pages in the guide are ready for you to reproduce, we suggest that you single side it when printing.

hDont have time to read the entire guide? We have indicated the critical parts of the guide with ambulance icons.

The satellite broadcast is available on C-Band, Ku-Band, and digital (GETN) signals.

1. Galaxy 11 is located at 91 degrees West, where Galaxy 7 used to be, some time ago. You can possibly find it by choosing G7 (or Galaxy 7) if you have older programming, or GB if you have a 4DTV system. If you would like to set up and/or test your receiver early, the following programming exists on Galaxy 11 (as of this writing): Channel 10 – Shop at Home (home shopping)

2. If you see this programming, it is highly likely you will be able to receive our programming, however, if after several tries you don’t see this programming, you may need to have your equipment checked out before our program. After successfully finding programming on these channels, don’t forget to change to Channel 20 for our program.

3. SBS 6 is located on the far Eastern side of the arc at 74 degrees West. Some receivers identify it as 06 (zero six); some call it "B6." To get the best reception, you may need to fine tune it. Unfortunately there aren’t any 24-hour channels on that satellite to help you set up early. Just be sure to be ready when our test begins.

4. It is very important for you to test your equipment as soon as possible to ensure that it is functioning properly and to see if you can get programming from the satellite we’ll be on. Storms can cause damage and/or move your antenna out of alignment or you may not have your satellite of choice programmed in. Do not wait until test time to discover problems. If you think your dish and/or receiver are malfunctioning or not programmed correctly, have them checked out by a professional well before the program.

5. The first 5 – 15 minutes of the program test will show "FDA Tech Center" over color bars, with a tone sound. After that, there will be a program slate and music. You should both see and hear this information properly in order to be ready for the program.

6. Although a Troubleshooter will be provided, we cannot guarantee the performance of your equipment.

1. Copy the Fact Sheet on page 15 and post it in various locations to promote the broadcast. Distribute the sheet to interested persons. A downloadable fact sheet is also located on the Internet at https://biomedtraining.org/proginfo.htm.

2. Reserve a viewing site and identify the site contact. Schedule the viewing site from 12:00 until 3:30 PM EST on 27 August 2003 to view the live broadcast. Ensure the site can accommodate the expected number of attendees. Reserve a room with tables and chairs, TV monitor(s), telephone for call-ins during broadcast, computer to send e-mail messages, and a fax machine. If possible, the telephone, fax, and computer should be located outside of the viewing room.

3. Identify a technical contact at the viewing site for possible assistance before and during the broadcast.

4. h If you will be viewing via VTC, ensure that the site technical contact has certified the site with the hosting site's bridge. The MEDCOM bridge (USAMISSA-SA VNC) imposes an equipment certification policy on all videoconference customers in order to protect the integrity of each conference.

5. h To Get Certified Locate, complete, and either FAX or E-mail the USAMISSA-SA VTC BRIDGE CERTIFICATION form to the USAMISSA-SA Video Network Center. See instructions contained on page 18.

6. Tell the site and technical contact you would like to make a site visit 2 weeks prior to the course.

7. Call your viewing site contact and make an appointment to visit the site.

8. During the visit, complete the following:

• Meet the technical contact that will be available during the broadcast. Explain the broadcast agenda and provide/confirm satellite specifications.
• Verify availability of a telephone and computer (computer is optional) for use during the course for call-in questions (preferably outside of the viewing room).
• Verify availability of a fax machine (optional) and be familiar with its operation.
• Know the location of restrooms, snack bar, telephone, etc.
• Know the procedure for handling emergencies (technical contact, fire exits, etc.).
• Know facility rules concerning smoking, food, etc.
• Obtain permission and locations to post classroom location signs. See the sample contained in this guide on page 16.
• Make arrangements for comfortable tables and chairs, preferably arranged in classroom style.
• Note parking arrangements and availability.
• Ensure TV monitors or projection screens are appropriate sizes for the audience.
• Get maps or directions to the site and become familiar with them.
  

9. h Monitor number of participants in relation to room capacity. Make changes to your on-line facility information. If your viewing site is full, you will need to change your site from available to full.

1.h Remember, students will be taking the evaluation/critique on-line. Student materials can be obtained at https://biomedtraining.org/.

2. Monitor the number of participants in relation to room capacity. Make changes to your on-line facility information.

3. Make copies of Sign-In sheets for each session. You will need these sheets to update your on-line student roster.

4. Make a final check on telephone, fax, and computer availability for call-ins. Remind the site contact of any special classroom arrangements.

5. Review the Satellite broadcast agenda.

1. Copies of all student materials. These materials are available on the Internet at

https://biomedtraining.org/progmat.htm.

2. Site Administrator Guide, available on the Internet at

https://biomedtraining.org/progmat.htm. Click on the Program Materials Button

3. Sufficient number of signs identifying the entrance(s) to your viewing site.

4. Sufficient copies of the phone and fax-in question sheets.

5. Name, telephone number and pager number of your sites technical contact.

6. Sign-In sheets.

7. Participant roster.

1. Bring a generous supply of humor and patience to deal with potential problems. Arrive 1 hour early to post signs, check the room, set up course materials, etc.

2. Turn on the TV monitor at 1230 PM EDT for the live broadcast to see the test signal, showing color bars and the title of the program.

3. h If you do not see the test signal, ask your viewing site technical contact for IMMEDIATE assistance.

4. When participants arrive, welcome them and have them sign-in. Ask participants if they have registered on-line. If they have not, encourage them to do so at

https://biomedtraining.org/. Once at the site, click the Participant button.

5. Offer participants fax, telephone, and computer (if available) instruction so that they can interact with the program instructors.

1. Introduce yourself and your agency (see the script below), and identify yourself as the training administrator for all satellite broadcast sessions for the live programs.

2. Provide students with the location of restrooms, vending machines, pay phones, and other pertinent information related to the facility. Inform them of any rules regarding food or beverages in the viewing area, and ensure students have parked in approved areas. Below is a suggested script.

Welcome, my name is __________________. I represent the ________________(agency). I will be your Site Administrator for each of our sessions. We will join our national classroom in approximately 30 minutes.

• Go over instructions for how the course will operate on a daily basis.
• Review registration and examination procedures.

The final exam is an open book examination that must be completed on-line to receive credit.

The restrooms/snack bars are located ______________________________________________

If any of you have parked in the _____________zone, you may want to move your car. This is the only parking place where you might get a ticket or be towed. You can find plenty of parking in the __________________zone.

This is an interactive satellite broadcast and you are encouraged to call or fax-in questions. The moderator/instructor will let you know when to call. I have copies of the Telephone Call-In Sheet and a Fax-In Sheet for you to write down your questions. Please fill them in, and have them ready at the end of each day for use to submit. Try to keep questions short. If you phone in questions, you will be able to hear the broadcast over the phone. The phone is located _______________________. If you don't feel comfortable asking the question on-air, I will be glad to ask the question for you. Just raise your hand and I will collect your Telephone Call-In Sheet. If you fax in questions, the fax is located ______________________and operates by ___________________________. If you would like to e-mail questions, the computer is . Are there any questions?

3. h Instruct students on registration procedures. Individuals must register on-line and are expected to go back on-line to complete the evaluation/critique. After completing the evaluation/critique, students will print their Continuing Education certificate from their computer.

Advanced Topics on Medical Defense

Against Biological and Chemical Agents

6. Chemical Threat Agents: What History Has Taught Us

Advanced Topics on Medical Defense

Against Biological and Chemical Agents

6. Chemical Threat Agents: What History Has Taught Us

Advanced Topics on Medical Defense

Against Biological and Chemical Agents

6. Chemical Threat Agents: What History Has Taught Us

SIGN-IN SHEET

27 August 2003

DATE (Circle One): 6 Nov 8 Jan 5 Mar 21 May 9 Jul 27 Aug

Site Administrator:
Site:
State:

Advanced Topics on Medical Defense

Against Biological and Chemical Agents

6. Chemical Threat Agents: What History Has Taught Us
Course No. 03.USAMRICO.A

Live Satellite Broadcast

27 August 2003 1:00 - 3:00 PM EDT
(Sixth in a series of six two-hour broadcasts)
(Test Signal from 12:30-1:00 PM EDT)

Sponsored by U.S. Army Medical Command, Department of Veterans Affairs Employee Education System, and Emergency Management Strategic Healthcare Group

Unlike the situation with biological warfare agents, there is an extensive historical experience in dealing with chemical warfare agents which are still threats both on the battlefield and in a civilian terrorist scenario. In planning to respond to any chemical warfare agent attack, we must rely to a surprising extent on the historical record of previous encounters with chemical warfare agents. This program will explore what we have learned from history and how we must apply these lessons to planning today. This live, interactive, two-hour satellite broadcast will provide didactic discussion on a variety of topics. A live question and answer session will follow. Experts from the US Army Medical Research Institute of Chemical Defense, Uniformed Services University of the Health Sciences, and other organizations will present this program. The US Army Medical Research and Materiel Command will host the program at no charge to the viewer.

Agenda/Objectives:

• Briefly describe the US military's experience with chemical warfare agents in World War I and the use of chemical warfare agents in the Iran-Iraq War (1984-1987).
• Describe some of the ways in which modern clinical protocols derive directly from battlefield experience in history with chemical warfare agents.
• Explain how many of the issues posed by the modern chemical warfare threat are not new and how the study of history can inform our response today.
• Live Q & A session

Target Audience:

• Military and civilian medical care providers;
• Emergency and intensive care workers;
• Rehabilitation medical care providers;
• First responders and others who would assist in recognizing and managing casualties from a biological and chemical agent attack.

Accreditation/Approval

The VA Employee Education System (VA EES) is accredited by the Accreditation Council for Continuing Medical Education to sponsor continuing medical education for physicians. The VA EES takes responsibility for the content, quality and scientific integrity of this CME activity. The VA EES is accredited as a provider of continuing education in nursing by the American Nurses Credentialing Center's Commission on Accreditation.

Continuing Education Credit:

The VA Employee Education System designates this educational activity for a maximum of 2 hours in category 1 credit towards the American Medical Association Physician's Recognition Award. Each physician should claim only those hours of credit that he/she actually spent in the receive a certificate from EES, you must sign in/register at the beginning of this activity, complete an evaluation/critique, and attend 100% of the satellite broadcast. educational activity. The VA Employee Education System designates this educational activity for 2.4 contact hours in continuing nursing education. A certificate of attendance will be awarded to participants and accreditation records will be on file at the Employee Education System. In order to receive a certificate from EES, you must sign in/register at the beginning of this activity, complete an evaluation/critique, and attend 100% of the satellite broadcast.

Faculty Disclosure Statement:

The Employee Education System (EES) must insure balance, independence, objectivity, and scientific rigor to all EES sponsored educational activities. The intent of this disclosure is not to prevent faculty with a significant financial or other relationship from presenting materials, but rather to provide the participant with information on which they can make their own judgments. It remains for the participant to determine whether the faculty interests or relationships influence the materials presented with regard to exposition or conclusion. When an unapproved use of a FDA approved drug or medical device, or an investigational product not yet FDA approved for any purpose is mentioned, EES requires disclosure to the participants. Faculty reports regarding disclosable relationships or FDA issues are not complete at this time.

Individual Registration Instructions:

Individuals should register and complete an evaluation/critique on-line at the web-site biomedtraining.org. You will be able to review and choose from a list of viewing sites available in your state. You must confirm your registration at a specific viewing site by using e-mail or telephone information indicated to contact the site facilitator. If you do not have Internet access or cannot complete your registration on-line, please call RegisterAmerica.net at (850) 784-6002, Ext 16 for assistance. In order to receive a certificate (CME/CNE/CEU), you must register, view 100% of this program, and complete an evaluation/critique. Video taping the live broadcast to support future educational activities is encouraged.

VA Scantron Form for manual participation: :

If you plan to use the VA's Employee Education System and do not want to register using the instructions from above (on-line or with RegisterAmerica.net assistance), feel free to contact Mr. Mark Lawson at 205-731-1812, ext 309 or email him at [email protected] in order to receive the satellite registration form.

View via Web Archive:

48 hours after the completion of each of the six programs in this series, a archived web cast will be available at www.swankhealth.com. To view this web archive, register at biomedtraining.org under the "View Via Web Archive" button. When you are finished viewing you must complete the critique/evaluation to receive credit/CEs at biomedtraining.org. A certificate of training will be presented after testing for you to print locally.

Viewing Site:_____________________________

Site Facilitator:___________________________

Phone Number:__________________________

What: Advanced Topics on Medical Defense Against Biological and Chemical Agents
6. Chemical Threat Agents: What History Has Taught Us
Course No. 03.USAMRICO.A
Live Satellite Broadcast

Where:

Building __________________

Room # __________________

When:

27 August 2003
1:00 - 3:00 PM EDT

The quality of the conference is determined before the conference begins.

Why Certify?

Introduction and Related Policy

1. USAMISSA-SA VNC imposes this equipment certification policy on all video conference customers in order to protect the integrity of each conference. Policy related to equipment certification is as follows:
2. In order to participate in a multi-point video conference hosted by the USAMISSA-SA VNC Bridge (heretofore referred to as the Bridge), the endpoint equipment must be certified with the Bridge.
3. The Bridge can refuse to include non-certified video equipment in a multi-point conference. A site that has not completed the certification process may participate as Audio Only in bridged multi-point conferences.
4. Equipment certification must be successfully completed at least 24 hours prior to the conference.
5. Equipment certification is valid for one year after the certification date. Equipment must be re-tested on or before the certification anniversary date in order to maintain eligibility for participation in multi-point conferences. Re-certification notices will be sent by the Bridge. A certified site will need to re-certify within one year if any of the following scenarios occur:

• The video equipment is de-certified by the USAMISSA-SA Bridge due to technical problems
• The video equipment is re-located
• The video equipment hardware and/or software is modified or reconfigured
• The network and/or circuits servicing the video equipment are modified.

How to Certify?

Request Certification

6.Access the USAMISSA-SA VNC Bridge Certification Form. The Form can be accessed from the USAMISSA website (http://usamissa.detrick.army.mil). Click on Products and Services. Click on Video Teleconferencing Services Click on Certifying). Customers can also request a fax copy by contacting the USAMISSA VNC at DSN 471-2256 or commercial 210-637-2256.

7. Submit the form to USAMISSA-SA VNC on line or via FAX (210) 637-4683, EMAIL [email protected] or MS Outlook: VTC USAMISSA.

8. A notification will be sent once the form is received by the Bridge. The notification will serve to acknowledge receipt of the certification request, update any information needed, and coordinate a test call.

Complete an Equipment Certification Test

9. The certifying site is responsible for coordinating a test date and time for the video/audio equipment to be certified.

10. During the call, the Bridge will verify maximum bandwidth capability, verify equipment compatibility, and gauge user familiarity with the equipment.

11. When the equipment has been certified, the details will be entered in the USAM ISSA-SA Video Phone Book, and the site will be available for scheduling in multi-point conferences.